USSD call forward deactivation effective April 15, 2024 until further notice. Reevaluation by DOT for potential reactivation.
Users dial a code on the screen to use the USSD service for checking IMEI number and mobile phone balance.
To combat fraud and online crime, DOT stated on March 28 that USSD is used for unauthorized activity.
The department has not provided a clear timeline for the availability of this facility, which may start after further investigation.
Halting the service aims to combat cybercrime. Previously, a similar approach was taken with SIM card issuance, requiring e-verification.
The new rule requires e-verification for obtaining a new SIM, replacing physical verification.