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Worst airport of America


The public's inability to travel during the COVID-19 epidemic affected the aviation business. Carriers grounded

aircraft and slashed pilots, crews, and employees. Companies needed governmental aid

Taxpayers paid $54 billion. Money rescued the industry, argued CEOs.Several months later, carriers reopened.

Despite the epidemic, passengers packed planes. Too many aircraft and passengers became too few for

airlines. Reduced routes. Crew shortages caused delays and cancellations.

Aïrports were ill-prepared for the increase in air traffic. J.D. Power's

2022 North America Airport Satisfaction Study revealed customer complaints

Airport satisfaction declined 25 points to 777 out of 1,000

The 17th annual research polled 26,592 persons from July 2021 to June 2022. Included travellers must have left a U.S. or Canadian airport in the prior 30 days.